ZEEREK Service
AI SMS assistant
Collect better inquiry details through guided messaging
Give customers a convenient way to explain what they need while AI helps organize the conversation for the people who will actually serve them.
Useful assistance, bounded claims
The assistant can ask configured questions, summarize a conversation, extract details, and help classify an inquiry. It can work with customer-provided images within the plan allowance.
It cannot guarantee accuracy, perform a licensed inspection, provide emergency advice, or make commitments the business has not authorized.
- Guided questions
- Conversation summaries
- Structured information capture
- AI image analysis
- Human handoff
Designed around consent and customer choice
Messaging begins only through the configured consent process or another lawful customer-initiated interaction. Customers can opt out, and staff can continue appropriate non-SMS service contact where permitted.
Businesses remain responsible for their messaging program, customer disclosures, operational decisions, and applicable law.
- Consent records
- STOP and HELP handling
- Service-related conversations
- No sale of SMS opt-in data for third-party marketing
Built for service intake
The assistant is most useful when a business defines the facts employees need before a callback or service decision.
Workflows can be configured for different inquiry types while preserving an escalation path for unusual, sensitive, or urgent situations.
Next step
See whether Zeerek Service fits your workflow
Visit the dedicated Zeerek Service website for product demonstrations, current availability, applications, and customer onboarding.