ZEEREK Service
Product capabilities
Practical automation with clear human control
Use AI-assisted communication to gather better information, organize follow-up, and support service teams without presenting automation as a substitute for professional judgment.
Customer communication
Zeerek Service supports SMS and MMS conversations tied to real customer records and business workflows.
Messages can collect descriptions, contact details, locations, availability, and images when the customer chooses to provide them.
- Two-way SMS and MMS
- Conversation history
- Customer and inquiry records
- STOP and HELP handling within the configured messaging program
AI-assisted intake
AI can help interpret messages, organize details, identify missing information, and route a conversation through an approved workflow.
Results may require review. The system should not be used as emergency guidance, a licensed trade diagnosis, or an unconditional scheduling commitment.
- Information extraction
- Suggested responses
- Image-analysis allowance
- Custom workflow slots
- Escalation to people
Operational controls
Tenant isolation, permissions, usage allowances, audit-friendly records, and configurable automation settings help businesses adopt communication automation responsibly.
Capacity is measured across customers, voice legs, message segments, MMS, image analyses, AI tokens, workflows, and phone numbers.
- Tenant-separated data
- Role-based access
- Usage tracking and threshold notices
- Communication and AI enablement controls
Next step
See whether Zeerek Service fits your workflow
Visit the dedicated Zeerek Service website for product demonstrations, current availability, applications, and customer onboarding.